Terms and Conditions
Welcome to Bilasini. By accessing or using our website bilasini.com and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
Products & Handloom Authenticity
Authentic Crafts
All our products, including traditional Monipuri sarees and dupattas, are handcrafted by skilled artisans in Moulvibazar.
Handloom Variations
Because our items are woven on traditional handlooms, minor variations in weave, thread texture, or subtle irregularities are natural characteristics of handloom crafts and are not considered defects.
Color Accuracy
We strive to display product colors as accurately as possible. However, actual colors may vary slightly depending on your device's screen settings and lighting conditions during photography.
Pricing & Payments
- Pricing: All prices listed on our website are in Bangladeshi Taka (BDT) and are subject to change without prior notice.
- Payment Methods: We accept Cash on Delivery (COD) as well as mobile banking and online payment gateways (bKash, Nagad, Cards) as made available at checkout.
- Order Confirmation: An order is considered confirmed once you receive a confirmation call, SMS, or email from our team.
Shipping & Delivery
Delivery Timeline
Standard delivery takes 2–4 business days within Dhaka/Moulvibazar and 3–6 business days for other locations across Bangladesh.
Delivery Charges
Shipping charges are calculated at checkout and must be paid by the customer unless promotional free shipping applies.
Parcel Verification
Customers are required to inspect the parcel upon delivery in the presence of the courier representative.
Intellectual Property
All content on this website—including logos, product descriptions, images, brand stories, and graphics—is the property of Bilasini and is protected by copyright laws. Unauthorized reproduction, modification, or commercial use of any material without prior written permission is strictly prohibited.
Limitation of Liability
Bilasini shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. We reserve the right to cancel any order in the event of stock unavailability, pricing errors, or suspected fraudulent activity.
Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will become effective immediately upon posting to this page.
Contact Information
For any questions or concerns regarding our Terms and Conditions, please contact us: